Shipping policy
Local Pickup
- Customers can opt for local pickup for large furniture purchases at our studio.
- You will receive a notification via email when your order is ready for pickup, which can take quite some time for custom orders.
Local Delivery
- We offer local delivery for an additional fee for addresses within a 20-mile radius of our studio, please contact us for fee information as it is decided based on item.
- Delivery charges will apply based on the distance.
- Expect your items to be delivered within 2-5 business days from the date of order.
- Ensure to provide an accurate delivery address to avoid delays.
Large Furniture Purchases
- Due to the nature of large furniture items, delivery might take between 6-8 weeks.
- We work diligently to ensure quality and timely delivery. You will be kept informed of the delivery timeline.
- Special delivery arrangements may be necessary for large items. Our team will coordinate with you for the same.
- We use uShip for our in studio furniture and Wayfair Free White Glove Shipping.
Drop Shipping
- Certain items not stocked in our local inventory may be shipped directly from the manufacturer or our partner warehouse.
- Delivery for drop-shipped items typically takes 4 - 8 business days.
- Tracking information will be provided to you once the order has been dispatched.
Print on Demand
- Custom, print-on-demand items will start production after your order confirmation.
- Production for these items can take 1-3 business days. Shipping times will apply after production.
- Items that are customized based on print-on-demand are not eligible for return unless there's a defect in the product.
Local Inventory Shipping
- Items stocked in our local inventory typically dispatch within 1-2 business days.
- Delivery times may vary based on the destination but generally take 3-7 business days.
- Tracking details will be provided once the order is dispatched so you can monitor the delivery status.
Please reach out to our customer service team for any specific inquiries or if you need further assistance with your shipping options.